Privacy Policy

Privacy Policy Effective Date: 03/25/2025

Back Home Creation Custom Exhaust & Repair ("we," "our," "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business.

We may collect the following types of information:

• Personal Information: Such as your name, phone number, email address, and other contact details when you communicate with us.
• Vehicle Information: Details about your vehicle, including make, model, and repair history.
• Payment Information: Billing address, credit/debit card details, or other payment information for transactions.
• Usage Information: Information about your interactions with our website (if applicable), including IP address, browser type, and usage data.

We use your information for the following purposes:

1. To provide and improve our services, including custom exhaust and repair solutions.
2. To communicate with you regarding appointments, service updates, and promotions (if you opt-in).
3. To process transactions securely.
4. To comply with legal obligations or resolve disputes.

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• With service providers who assist us in business operations (e.g., payment processors).
• When required by law or to protect our legal rights.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of promotional communications at any time.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Back Home Creation Custom Exhaust & Repair   24 Miami St., Hamilton, OH 45011   Phone: 513-939-5484